The Clienteling Podcast
Welcome to the Clienteling Podcast! On our show, we'll discuss a broad spectrum of customer engagement, clienteling and retail technology insights, and we’ll provide plenty of examples and case studies directly from some of the most successful customer-focused luminaries in our industry. We'll discuss why in most cases, innovation and transformation is not a technology issue as much as it's a people, process and methodology problem. Clientricity and in particular this podcast, is focused helping retailers think through those challenges and develop a repeatable process to ensure that their stores are delivering on customer expectations and that the organization can fully benefit from those technologies deployed. In this podcast you'll gain a deep understanding of what’s working, what isn’t and where you should consider making your customer-centric technology investments. We are hoping that after spending 20-30 minutes listening to each episode you will leave energized and ready to apply what you’ve learned in your own business. We look forward to bringing you this podcast several times a month and would welcome your thoughts, ideas and comments. If you are passionate about customer centricity, clienteling and retail and would like to be a guest on the show, please send me a personal message at bryan@theclientelingpodcast.com. If you want get more personalized help or if you are interested in advisory services, contact Clientricity at info@clientricity.net
The Clienteling Podcast
Customer Centric Solution Highlights from NRF 2023
February 16, 2023
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Bryan Amaral
•
Season 3
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Episode 1
Back by popular demand! In this episode of The Clienteling Podcast, Bryan Amaral highlights what you might have missed, including some of the more compelling customer-centric solutions on the show floor. See what happens next in the world of #Clienteling and #retailtransformation!
Bryan's original Retail Geek's Take on NRF 2023 recap article is available here: https://tinyurl.com/5fdr73fa
Highlights of today's podcast:
- Friday Nights Kick-off Event - The VIP Awards
- NoteWorthy News - Shopify and Square
- Staffing and Store Operations Vendors
- Clienteling Vendor Update
- The Growth of Livestream Commerce
- New Social Selling Platforms
- Advances in Fit Tech
- Metaverse Update
- Retail Telecom, 5G and IoT Advancements
- AI in Retail for 2023
- Wrapup
Resources:
Bryan’s LinkedIn: https://www.linkedin.com/in/bryanamaral/
Bryan’s Website: https://www.clientricity.net
Bryan’s Email: bryan@clientelingpodcast.com or bryan@retailtechexec.com
Call Bryan: 404-348-4849