The Clienteling Podcast
Episodes
13 episodes
Scaling Innovation in Beauty Retail with Michelle Pacynski
Episode SummaryThis episode is a rebroadcast of the first episode Bryan recently hosted for Fujitsu Retail on the Engaging Deeper and Scaling Smarter Podcast. The link for the series can be found below or follow Fujitsu...
An Interview with Ruaraidh Grubb, CEO of Own-Kind
In this episode, Bryan Amaral interviews Ruaraidh ("Rory") Grubb, CEO of Own-Kind, a UK-based clienteling and customer-engagement platform. Rory traces Own-Kind’s evolution from a 2018 “digital wardrobe” concept to a post-lo...
An Interview with Whitney Cathcart, Co-Founder of 3DLook's Virtual Try-on and Size Fit Solution
In this episode, Bryan Amaral interviews Whitney Cathcart, Co-Founder and Chief Commercial Officer 3DLook, a leading AI-based mobile body scanning and virtual fit and try-on startup for the fashion industry. Whitney is a noted fashion and retai...
An Interview with BSPK's CEO Zornitza Stefanova
In this episode, Zornitza Stefanova joins the show and is interviewed by Bryan Amaral. Zornitza is Founder and CEO at BSPK, a global clienteling platform. She was an early employee of Wired, (acquired by Conde Nast), eGroups (acqui...
Customer Centric Solution Highlights from NRF 2023
Back by popular demand! In this episode of The Clienteling Podcast, Bryan Amaral highlights what you might have missed, including some of the more compelling customer-centric solutions on the show floor. See what happens next in the world of #C...
A Thoughtful Interview with Omnichannel and Clienteling Veteran Alan Berner
Interview with Alan BernerIn this episode Bryan interviews omnichannel and clienteling executive, Alan Berner. Alan has worked for some of the country’s most respected discount, specialty and department store brands and has been ...
Navigating the Retail Maelstrom - A candid interview with Scott Lux - Adjunct Professor at Columbia and & FIT, VP Digital Marketing & Commerce at Theory and Helmut Lang
Interview with Scott LuxIn this episode, Scott Lux joins the show and is interviewed by Bryan Amaral. Scott is a senior executive with experience in various aspects of ecommerce, digital strategy, marketing and analytics from both...
The State of Retail Today: An interview with David Ressinger & Jim Malafronte of Zenza Consulting
In this episode, David Ressinger and Jim Malafronte join the show and are interviewed by Bryan Amaral. David and Jim are founding partners at a new retail consultancy, Zenza Consulting. David is a Strategy and Operations consul...
The Retail Landscape of 2021... Who Wins and Why?
By popular demand! In this episode of The Clienteling Podcast, Bryan Amaral discusses the reasons that many retailers are failing to transform in the face of disruption and he offers an Organizational and Customer Manifesto highlighting what re...
10 Clienteling Best Practice - Pre-Implementation - Part 1 of 3
Clienteling Best Practice Series: Part 1 - Pre-Implementation Part 2 - Implementation & Go-Live Part 3 - Engagement and SellingIn this episode of The Client...
Talking Clienteling with John Liebler - Part 2 of 2
John Liebler Interview Pt. 2 of 2In this episode, John Liebler joins the show and is interviewed by Bryan Amaral. John is a senior executive offering 30+ years of visionary leadership in-store operations, multi-unit management, an...
Talking Clienteling with John Liebler - Part 1 of 2
John Liebler Interview Pt. 1 of 2In this episode, John Liebler joins the show and is interviewed by Bryan Amaral. John is a senior executive offering 30+ years of visionary leadership in-store operations, multi-unit management, an...
